New hours, appointment system for passport office start in September

ANSBACH, Germany – Starting Sept. 1, the USAG Ansbach passport office features a new online appointment system for the USAG Ansbach community members. It will allow the office, which provides services such as passport applications and renewals, passport pick-up, issuing SOFA cards and rations cards, to schedule the time needed for each specific task.

This requires a change in opening hours, which will also begin Sept. 1. The new opening hours are the following:

Monday, Wednesday, Thursday 8 – 11 a.m. and 1 – 4 p.m. (by appointment only).

Photo: U.S. Department of State

All time slots are one per request; for two passports you will need two time slots, etc., to allow adequate time for processing the requests. The processing time for a passport is 30 minutes, the Consulate Report of Births Abroad (CRBA) is slotted for 60 minutes. Only money orders are accepted for payment. Please make sure to follow the instructions in the sheets provided for passport applications or Consular Report of Birth Abroad (CRBA).

To make an appointment, use the following website:  


For instructions on passport applications, click here: Passport checklist

For instructions on applying for a Consular Report of Birth Abroad (CRBA), click here: CRBA

For further concerns or questions, please call the passport office at DSN 467-3456 or CIV 09802-3456.

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