AtHoc: How USAG Ansbach community members can sign up for AtHoc emergency messaging

[The information here was adapted from USAG Bavaria’s AtHoc registration information and instruction, which you can find here.]


What is AtHoc?

The AtHoc mass-warning notification system sends registered users emergency warnings and other critical information, such as hazardous road conditions, reporting delays, and base closures due to severe weather. The notifications are mostly local, but may also be theater-wide.

The system notifies users in several ways: as a pop-up on their workstation computer, an email to work and home addresses, a text message to their cellphone, and a voicemail to their work, home and cellphones. There is also a smartphone AtHoc application.

Keep your information up to date. If you move to a new office or get a new personal cellphone number, make sure to go into AtHoc and provide your current information. AtHoc is effective in reaching community members with critical messages in real time, but its success depends on users’ input.


Who should register?

Everyone with a Common Access Card should register – all service members, civilians and contractors. Additionally, Family members can and should register.


How to register, step by step:

  1. From your work computer, look for the AtHoc icon, a purple globe, on the taskbar in the lower right corner of the screen.
  2. Scroll slowly over the icon to make sure the installation location is correct. The tag should read USAG Ansbach MWN.
  3. Right click on the AtHoc icon and select Access Self-Service from the pop-up menu.
  4. Select the My Profile tab and update your basic information – first and last name and organization. To indicate where you work, select the correct USAG Ansbach kaserne from the drop-down member on duty location. If you would like to include the precise location of your home or work, use the interactive map to mark your work or home locations.
  5. Scroll down to the Numbers section and enter your work phone and email. If you have a government issued mobile phone, enter that number under Phone-Mobile and Text Messaging. You also have the option of entering a home phone and email address, and if you don’t have a government issued mobile phone, a personal cell number as well. [This is important: Enter all phone numbers as if dialed from the United States, starting with 01149. For example, a work number at Katterbach Kaserne would look like this: 011499802832883. When you enter your full phone number, you will receive a message that reads "Input format is not valid. Accept as is!” Click on "Accept as is!” Do not enter DSN numbers. If you are not sure about prefixes for your installation, see the USAG Ansbach dialing instruction page at]
  6. Save.


How to register Family members:

DOD-sponsored Family members can register through their sponsor (with CAC) at the IMCOM-E Sponsored Account Mass Warning & Notification System Self-Service page.

The sponsor should visit Follow the steps as listed in the section above and save all input and changes.

Registration is voluntary, but required for Family members to receive notifications.


Can retirees register through AtHoc?

No one without a common access card or without a sponsor with a common access card is able to register. Nevertheless, retirees can still keep up with severe weather updates or emergency situations by visiting the Hot Topics section either on the USAG Ansbach home page at or on the Ansbach Hometown Herald at USAG Ansbach staff will also update the garrison Facebook page at For current road conditions during inclement weather, anyone can call the automated hotline at 09802-83-3882 or DSN 467-3882.


AtHoc mobile app registration procedures (iOS, Android), step by step:

  1. Download the AtHoc Notifier app from the Apple or Google store.
  2. Scroll slowly over the icon to make sure the installation location is correct. The tag should read USAG Ansbach MWN.
  3. When the download is complete, open the application and enter the email address associated with your USAG Bavaria MWNS account.
  4. AtHoc will send a verification email to confirm your address. From the email, click Verify Now.
  5. Return to the application and add the USAG Ansbach MWN organization code: USA-Ansbach.


For more:

Visit an instructional video on registering from USAG Rheinland-Pfalz at

For more on the AtHoc notification system and how to sign you or your Family members up, contact your chain of command or your supervisor.

(Visited 1,870 times, 1 visits today)

Comments are closed.